T.A.C.T. Detroit’s Essential FAQ for Emergency Cleanup Services

1. What qualifies as an emergency cleanup?

Emergency cleanup typically involves urgent situations like crime scenes, unattended deaths, trauma incidents, sewage backups, biohazard spills, mold, hoarding, or contagious disease contamination. These situations require immediate attention due to health, safety, or legal concerns.

2. How quickly can T.A.C.T. Detroit respond?

We offer 24/7 emergency response and aim to be on-site as quickly as possible — often within a few hours of your call. Rapid response helps reduce risks and start the recovery process sooner.

3. Is emergency cleanup covered by insurance?

In many cases, yes. Homeowners and business insurance often cover the costs of biohazard cleanup, trauma scenes, or water/mold damage. We can help you communicate directly with your insurance provider and may be able to bill them directly.

4. What types of emergencies do you handle?

T.A.C.T. Detroit handles:

5. Is your team trained and certified?

Yes. Our technicians are IICRC-certified in trauma and crime scene cleanup (TSCT) and health & safety (HST). We follow strict OSHA, CDC, and EPA guidelines to ensure safe and compliant cleanup procedures.

6. Do you use unmarked vehicles for discretion?

Yes, discretion is important to us. We can arrive in unmarked vehicles upon request to maintain your privacy and minimize attention during sensitive situations.

7. How long does emergency cleanup take?

Every situation is different. Some cleanups can be completed in a few hours, while others may take a full day or longer, depending on the severity and scope. We’ll assess and explain the timeline before we begin.

8. Do I have to be on-site during the cleanup?

Not necessarily. We understand this may be a painful or stressful time. Once we have your permission and access to the property, our team can handle everything independently — and keep you updated.

9. What happens to contaminated materials or personal items?

We handle contaminated items with care and dispose of them according to all local, state, and federal laws. Salvageable personal items will be cleaned and returned when possible, and we’ll always communicate with you before removing anything of value.

10. Why should I choose T.A.C.T. Detroit?

Because you deserve more than just a cleanup — you deserve compassion, transparency, and expertise. We’re trauma-certified and committed to restoring your space safely and respectfully.